Frequently Asked Questions
Where does ClickMem deliver?
ClickMem currently delivers within New Zealand only.
How long will my order take to dispatch?
Orders are generally prepared for dispatch within 1-2 business days after payment has been received.
Will I receive tracking?
Yes. Once your order has been dispatched, tracking information will be sent to the email address used at checkout.
Can I send a ClickMem product as a gift?
Yes. ClickMem keepsakes are suitable for gifting for occasions such as baby showers, new arrivals, birthdays and family milestones.
What if my order arrives damaged?
Please contact us as soon as possible with your order number and photographs of the item and packaging so we can review the issue.
How can I contact ClickMem?
Email us at rushal@clickmem.com